Q
Are you a trading company or a manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors with over 14 years of professional experience.
Q
What is the payment term for a new customer?
We can draw up an Online Trade Assurance Order for our new customers, which supports online payment via Mastercard, Visa, etc. Customers can also complete payments via PayPal, T/T, and other traditional methods.
Q
If I cannot find a suitable motor on your website, can you customize it?
Yes. We can design and customize the ideal motor according to your specific project requirements, including shaft configurations and electrical parameters.
Q
Do you have certificates for the motors?
Yes, our motors are compliant with CE, FCC, ISO, and other relevant standard credentials. If you require specific additional certifications, we can apply for them to meet your market needs.
Q
How do you manage your Quality Control process?
We have professional inspectors stationed on every production line process. Once assembly is complete, we run complete tests using our quality assurance equipment, including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Cycle Testers, Temperature Chambers, and Noise Level meters.
Q
What parameters can be customized for the motor shaft?
Both the shaft shape (e.g., D-cut, round, flat, threaded) and the overall extension length can be tailored specifically to fit your mechanical installation requirements.